Refund policy
The return of products will only be accepted in the event of quality defects. In this case, customers are asked to send an email to customer service at info@elsachocolat.com accompanied by photos of the product and its packaging. The return of products is only authorized 7 working days after receipt of the package.
In accordance with article VI.53 of the law of December 21, 2013 and article 47 § 4 6° of the law of April 6, 2010 relating to market practices and consumer protection, the right of withdrawal is not does not apply to contracts concluded via the website www.elsachocolat.com.
In accordance with article VI.53 of the law of December 21, 2013 and article 47 § 4 6° of the law of April 6, 2010 relating to market practices and consumer protection, the right of withdrawal is not does not apply to contracts concluded via the website www.elsachocolat.com.